Special offers

Terms and conditions

    • ​Rates are inclusive of buffet breakfast
    • Rates are inclusive of Wi-Fi
    • Rates are subject to 10% service charges, 7% municipality fees and 5% VAT

Terms and conditions

    • Rates are without breakfast
    • Rates are inclusive of wifi
    • Rates are subject to 10% service charges, 7% municipality fees and 5% VAT

Terms and conditions


Terms and conditions

  • Where is the location of Al Bustan Centre & Residence?

    Al Bustan Centre & Residence is situated within easy distance from Dubai’s business districts, and in close range to the emirate of Sharjah. It is a convenient 10 minutes’ drive from the Dubai International Airport 1 and 3, and 5 minutes from Terminal 2. It is strategically 50 meters away from the Al Nahda Metro Green Line Station. The complex is located in Al Nahda Road, Al Qusais with Postal Box No. 20107, Dubai, UAE.

  • Who are the owners of Al Bustan Centre & Residence?

    Al Bustan Centre & Residence is a joint venture and partnership between Mr. Abdullah Saeed Al Thani and Dubai Islamic Bank.

  • Is Al Bustan Centre & Al Bustan Residence two different properties?

    No. Both Al Bustan Centre & Al Bustan Residence are located in the same property.

  • Is it a chain or an individual property?

    Al Bustan Centre & Residence is an individual property and is not affiliated to any other Hotel Chains.

  • Is Al Bustan Residence a five star property?

    Al Bustan Residence is classified as a standard Hotel Apartment by the Department of Tourism & Commerce Marketing, Dubai. There are no star classifications for Hotel Apartments in Dubai, UAE.

  • Is Alcohol permitted in Al Bustan Centre & Residence?

    No. Serving of Alcohol is prohibited in our premises.

  • Does Al Bustan Centre & Residence provide 24 hours security?

    Yes. Security is provided 24 hours, and access to our property is restricted with electronic key card only. There is CCTV coverage in the entire property.

  • Does Al Bustan Centre & Residence provide a car parking facility?

    Yes. We have a total of 850 covered car parking space in the underground parking.

  • Are pets allowed in Al Bustan Centre & Residence?

    No. As per the policy of Al Bustan Centre and Residence, no pets are allowed in our property

  • Is Room Service available in Al Bustan Residence?

    Yes. 24 Hours Room Service is available at our property.

  • Are there any Restaurants at Al Bustan Residence?

    Yes. We have a Fine Dining Restaurant called, ‘Fountain” at the Lobby Level as well as Al Nahda Banquet Halls. The Fountain serves a la carte & international buffet (breakfast and lunch). We also have a Food Court attached to the Al Bustan Centre serving Oriental, Chinese, Italian, Indian & Continental cuisines.

  • What are the facilities offered by Al Bustan Centre & Residence?

    Al Bustan Centre & Residence offers 640 fully furnished and serviced rooms and suites. The facilities include IDD telephone/ fully air-conditioned rooms and suites with individual temperature control and provided with international cable/satellite LED TV/ Housekeeping on call / Club Rooms and suites / Deluxe Rooms and suites / Executive Club Lounge/ Wifi-Coverage in the entire hotel/Banquet and Conference facilities/ Outdoor catering/ Modern Business Centre with 4 breakout rooms / Health Clubs – separate for men and women / Steam, Sauna and Massage Rooms, separate for men and women / 2 Floodlit Tennis Courts/ Underground parking / 24-Hrs. Room Service / Fine Dining Fountain Restaurant / Food Court with international cuisine / Currency exchange / Full-fledged Shopping Mall with 95 outlets / Tours and Travel Desk / Security and Maintenance coverage / Safe deposit boxes / Laundry & dry cleaning services/ Free self-service Laundromat / Dedicated crew lounge / Most convenient access to World Trade Centre and Exhibition venues.

  • Is internet facility available at Al Bustan Centre & Residence?

    High speed wireless internet facility (Wi-Fi) is available in our premises.

  • Are there rooms available for handicapped / disabled people?

    Yes. We do have 10 rooms available at the moment (5 Studios and 5 1-bedroom Apartments)

  • Do you accept credit cards?

    Yes. We accept all major credit cards.

  • Do you exchange foreign currency for guests at your Reception?

    Yes. We do have this facility at our Reception for major currencies only.

  • Do you provide return Airport Transfers for guests?

    Yes. We do provide this facility only for guests booked on our Executive Club Floor.

  • What are the facilities provided on the Executive Club Floor?

    Exclusive Reception desk and express check-in and check-out. Complimentary buffet breakfast is served at the Fountain Restaurant at the Lobby level. The guests can access the Executive Lounge with his/her special key to check email, surf on the net or just enjoy tea, coffee, soft drinks, light refreshments or juices/ Daily Newspapers and Magazines/ All guests will be met, escorted and assisted in Airline Reservation Confirmation / Rent a Car arrangement / Postage assistance / Courier service assistance / Express message delivery.

    Fruit basket and cookies upon arrival in room / Free Wifi Internet connection for daily bookings// Safe deposit boxes / Daily turn down service / Special Bathroom amenities such as Bathrobe and slippers.

  • Do you have a Doctor on call?

    Yes. We do have Doctor on call facility.

  • Do you have a Tour & Travel Desk?

    Yes. We do have a Tour & Travel Desk located in the lobby to handle Excursions, Desert Safaris, City Tours, etc. for in-house guests.

  • Do you have any Conference & Banqueting facilities?

    Yes. We do have the Al Nahda Conference & Banqueting Hall that can accommodate 250 persons.

  • Do you provide a shuttle bus service?

    Yes. We provide daily complimentary shuttle service to Mamzar Beach Park as well as Deira Gold Souq as per the specified timings.